From enquiry to picking up the car - step by step

Clicking "Reserve" does not yet mean a contract or any obligation to pay. It is only the first step towards preparing a confirmed offer.

1

You choose the dates and trip details

Enter the pick-up and drop-off dates, choose the transmission type and the number of travellers.

2

You choose the car

Browse the available models and pick the one that best suits your needs. Then click "Reserve".

3

We check availability and prepare an offer

Your enquiry comes to us. We contact the rental company directly to confirm the car's availability, the current price and the selected extra equipment.

If the chosen model is not available, we will suggest the closest possible alternative or other available options in a similar budget.

4

You receive a ready offer

We get back to you with a confirmed offer containing all the rental details and information about the payment method.

At this stage you can also consult us about the choice of car, equipment and your travel plan. We want you to be sure that the vehicle really suits your needs and the route you are planning.

5

You make your decision

After receiving the offer, you calmly decide whether you want to book. The actual rental and payment process begins only after your acceptance.

6

You pay the rental company directly

If you accept the offer, you pay directly into the rental company's account. We do not accept any payments and do not act as an intermediary in transferring funds. You enter into the contract directly with the local rental branch.

Depending on the specific rental company's rules, you may pay for the whole reservation or only the required deposit.

7

You receive confirmation and documents

Once the payment is registered, you receive a booking confirmation and a full set of documents, including the rental terms and insurance information. You sign the originals when picking up the car on site.

8

You pick up the car and hit the road

After you land, you collect the car directly from the rental company. On site you sign the documents, get a short vehicle briefing and can start your journey.

Got questions?

At every stage you can contact us via the contact form or directly on WhatsApp. We will gladly help clear up any doubts about the car, equipment, rental terms or route planning.

Our goal is not just to find a car. We also help you avoid common mistakes when travelling around South Africa and Namibia, so you can plan your trip with greater peace of mind and confidence.